As you (may) have read in the latest blog, Business Process Governance is an important enabler to reach even higher process maturity levels. Which on its turn will help your organisation to deliver even better products and services, so to foster an even higher customer satisfaction.
Though how do you measure your organisation’s process maturity? And how should you use process maturity models to increase this maturity, and ultimately your business performance?
Well, read this blog and understand what business process maturity models are, which are the main ones and how you best would use them.